Product Care

1.         Handle with Care: 

• While stonewares are known for their strength, it's essential to remember that they are still fragile. Handle each piece with care to prevent accidental drops or impacts that may cause breakage.

• Be mindful when using utensils with your stoneware to avoid scratching the surface. Use gentle motions and avoid excessive force.

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2.         Food-Safe Glazes:

• Our glazes are food-safe and lead-free. 

• It's advisable to avoid using metal utensils or abrasive cleaning tools that may damage or scratch the glaze over time. 

 

3.         Dishwasher Safe (Handwashing Recommended):

• Our tableware products are dishwasher safe, making cleanup convenient and effortless.

• However, to help prolong the life of each piece, we recommend handwashing whenever possible. Handwashing ensures a gentle cleaning process that reduces the risk of accidental bumps or chipping that may occur in a dishwasher.

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4.         Temperature Considerations:

• Avoid subjecting your stoneware to extreme temperature changes, such as placing it in an oven or freezer. Rapid shifts in temperature can cause thermal shock, leading to fragility, cracking, or even breakage.

• When reheating food in the microwave, use microwave-safe guidelines and gradually increase the temperature to prevent thermal shock.

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5.         Storing and Stacking:

• When storing your stoneware, stack it carefully to minimize the risk of chips or scratches. Insert a soft cloth or paper towel between each piece to provide cushioning and prevent friction.

• Avoid stacking too many pieces on top of each other, as excessive weight can lead to breakage. Consider using protective dividers or separators for added safety.

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By following these product care guidelines, you can enjoy your handmade stoneware tableware from Jour for many years. Should you have any further questions or concerns, please don't hesitate to contact our dedicated customer support team. Thank you for choosing Jour and happy dining!